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‘ · 3 Airy;. in A 11 ·;=>\&}. ·   ¢A~ 1 .;;;   s J  ,..1   II I[Yi  »   The Breakers Palm Beach
ii  ,- 3   2=1$=r% ri ;   1  r r  i »      II Ii   Listed on the National Register
  ' ‘ wi. J    I .1  ` ,1-;  t ¥= .I 1_ ·, . .
‘T¥   f i ll     fg lj Ati  , i= l 1 ,   Q * ·   9%      ‘ g of H1StO1°1C Places, The Breakers
  *1 Al , AE      ~     _     .     AY   A Palm Beach is alegendary resort
•‘ <·— °   ¤  .1\"_»¥ s`A A   .      ’  A  ·‘€*    1;., , .g _ *1.; i - · · -
Q 1 All   "   A sa - ~;a·.   »  - l»     . 1 ;:. < ev ~ i destination. First o ened in 1896,
"  i a  ` "  v ·   jr ~»;    '. A" =$%"4 ‘ A A · · -
l ti A--   »-~»   " " ¤m¤\           th€ h9Y€l Was OHSIMHY built bY »
11 . ·   4. stftl   -7 " “”A`  ‘Ai.f`**e Standard Oil and railroad mag-
  ‘.a V ~     1, ,   1 ll        ..V,     .
     iiwl   1 —r =   · ’   t  ,~V’ · r  nate Henry Flagler. The resort
E   ! kl!-in gg ...1·· » _,·:_»  if _ _
  __    A ‘1 A — A   _JV_     V     Q  was destroyed by fire in 1903 and 1
·  was  ·. »   t r  err; t ~ rr.. ~ -~     A ree · - · ·
  ;  v·  1   . , ,1,1   1, ·§;l it   —\._§·,     =·# 1:  agamm 1925; the hotel building
jx       X M     J  _»   2  that stands today was. con-
 Q               _,'»2` ` A   Structed in 1926. Family-operated
I  AA A AA   »1 ST ‘ .   ,? A ~=i,_ AA`A`AA ACA   thI`OUghOUt 1tS hlS1IOI'y, tl’l€ 1“€SOI'I
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.   -»  if; ’A‘·  f Q;-5   yrs; »-,._,,_ · 11 ‘ if   _,  (   IS DOW Owned by the Kenan fam-
* J  ~ -» ti      A<,-er   A "       .,l`     · > ·
‘ C     gg i _VV_ 3 __ , f 1    <;;;       I1}? d€SC€Hdar1tS of Flagler s third
wife, Mary Lily Kenan, who m-
herited the hotel in 1913.
"a1l things to all people,’” The Breakers’ vast acreage allows it to of- FOI more infomation Sec
fer separate and distinct amenities for corporate or leisure clients, as h b k °
well as for families or individuals. What’s more, the staff there takes ·t 6 rea €1AS·COm·
the stance that all customers are really one and the same. "The cor-
1 porate guest could also be a customer who would want to come back ·
with his or her spouse or family," Leone explained, "and a leisure ,
1 guest might want to bring a company meeting to the hotel" j
A At The Breakers, the emphasis is on building relationships with l
  the clients. "This isn’t just about renting a hotel room. It’s about the ,
overall experience, whether you’re an individual leisure guest. or a  
corporate guest," Leone said. "The overall experience is really what 1
we sell. And we do it in a way that is highly personalized. I think that
relationship building is what brings people back and sets us apart." 1
Key to insuring the resort’s continued success, according to j
Leone, is — first and foremost — insuring the satisfaction of its em- r
é ployees. “We like to say we’re in the people business. We`re not in
  the hotel business, or the restaurant business or the spa business, or 1
, the retail business," Leone said. "And what does that mean? It  
  means our top priority is selecting outstanding people committed to i
the highest standard of excellence, putting them in a position to suc- E
,A ceed and nourishing them with rewards and recognition. We value  
t E
I KENTUCKY ALUMNI 15 *